Privacy Policy

1. Introduction

Learnbay Private Limited ("Learnbay", "we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website learnbay.co, access our student portal or enrol in any of our programmes.

This policy is in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

2. Data We Collect

Information you provide directly

• Full name, email address, phone number and date of birth
• Educational qualifications and professional background
• Payment information (processed securely via our payment gateway; we do not store card details)
• Correspondence with our support or admissions teams
• Feedback, survey responses and testimonials

Information collected automatically

• IP address, browser type, device type and operating system
• Pages visited, time spent on pages and referring URLs
• Session activity within the student portal (module progress, logins, assignment submissions)
• Cookies and similar tracking technologies (see Section 5)

Information from third parties

• Social media profiles if you choose to connect them or register via OAuth
• Data from recruitment or placement platforms shared with your consent

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To process your enrolment, manage your student account and deliver programme content
• To communicate with you about your programme, schedules, updates and support queries
• To personalise your learning experience and track your progress
• To connect you with our hiring partners as part of placement support (with your consent)
• To process payments and manage EMI arrangements
• To send marketing communications about new programmes or offers (you may opt out at any time)
• To comply with legal obligations and enforce our Terms and Conditions
• To improve our website, content and services through analytics

4. Sharing Your Data

We do not sell your personal data to third parties. We may share your data with:

• Hiring partners — your resume, portfolio and consent information are shared with prospective employers only after your explicit consent during the placement process
• Certification bodies — IBM, Microsoft and IIT Patna receive your name, contact details and programme completion status to issue and verify certifications
• Payment processors and lending institutions — to facilitate fees and EMI arrangements
• Technology service providers — cloud hosting, video conferencing, CRM, email platforms — who process data on our behalf under strict data processing agreements
• Law enforcement or regulatory authorities — where required by law or to protect the rights and safety of Learnbay, our students or the public

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential cookies — required for basic site functionality including session management. Cannot be disabled.
• Analytics cookies — used via Google Analytics to understand how visitors use our website. Anonymised where possible.
• Marketing cookies — used for retargeting and tracking campaign performance on platforms including Google and Meta. Disabled by default; activated only with your consent.

You can manage cookie preferences through your browser settings. Disabling analytics or marketing cookies will not affect your ability to use our website or student portal.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Specifically:

• Enrolment and programme data: 7 years (for tax and financial record compliance)
• Student portal activity data: duration of enrolment plus 3 years
• Marketing communication preferences: until you opt out or withdraw consent
• Payment transaction records: 7 years as required by Indian financial regulations

7. Your Rights

You have the following rights with respect to your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your data, subject to legal retention requirements
• Objection — object to processing of your data for marketing purposes
• Portability — request your data in a commonly used, machine-readable format

To exercise any of these rights, contact us at privacy@learnbay.co. We will respond within 30 days.

8. Security

We implement industry-standard security measures including data encryption in transit (TLS), access controls, secure authentication for the student portal and regular security audits. While we take all reasonable steps to protect your data, no transmission over the internet can be guaranteed to be 100% secure.

9. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page and, where the changes are material, we will notify enrolled students by email. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

For any questions, concerns or requests related to this Privacy Policy or the handling of your personal data: